COVID-19 Update 4/3/2020 @ 11:22am
As we all continue to navigate the COVID-19 crisis, we wanted to provide you with additional updates regarding SS4CU & CO-OP Shared Branching.
Initially, we would like to sincerely thank those credit unions who have truly embraced the spirit and heart of our movement of “People Helping People” by continuing to service guest members in their available branches and drive-thrus.
We recognize that many credit unions within the network have made alterations to their acquiring participation based on local conditions and guidelines. For those that have adjusted Shared Branch servicing options, it is a critical requirement that you immediately notify SS4CU of any changes to your credit union’s Shared Branch servicing and operations, including branch/lobby closures, amended operating hours, and drive-thru services. It is imperative that we are able to keep the Shared Branch locator updated, as this is a vital resource for the network and consumers during this time. Additionally, credit unions that suspend or limit service must clearly post signage at your locations and drive-thrus.
When directing members to the Shared Branch locator, please note that CO-OP is updating the locator twice daily; however, we are constantly receiving new updates from credit unions which may not be reflected on the locator in real-time. Members should call branch locations to confirm service options.
We're in this together
We know that the COVID-19 situation has made working conditions difficult. Please know that Shared Services for Credit Unions is your partner as we see this through together.
FL Credit Union's Shared Branch Lobbies closed due to COVID-19
|Credit Union||Shared Branch Lobbies Impacted||Drive-thru open to SB or ITM|
|Broward HealthCare FCU||4|
|CAMPUS USA CU||18||12|
|Central CU of FL||5||4|
|City County CU||1||1|
|Connect CU||1; 2 w/ limited hours|
|First Florida CU||16||13|
|Gold Coast FCU||4||3|
|Miami Firefighters FCU||1 - limited hours|
|My Healthcare FCU||2||1|
|Pen Air FCU||10|
|PriorityONE CU of FL||2||2|
|Tampa Bay FCU||2||5|
|Tropical Financial CU||4|
|Velocity Community CU||1||1|
|We Florida Financial||8||8|
Holiday 2019 Campaign - *Closed*
- 1st Drawing WINNER - Rhiannon Hall (Hershey Kiss Cookies)
- 2nd Drawing WINNER - Julia Gonzalez (Haloumi, zucchini and carrot cake paired with watercress and roasted tomato salad)
- 3Rd Drawing WINNER - Susan Everly (Flying Pecan Cookies)
Quick Reference Guides are now published for the ORRs Effective 9/1/2019
2019 Operations Meetings
Thank you to our gracious hosts: USF FCU in Tampa, First Florida CU in Jacksonville, and Tropical Financial CU in Miramar. We couldn't have done this without you!
If you missed, please be sure to log onto our website www.ss4cu.com view/download the material that was covered in the operations meeting (Training/Staff Learning Center/Operations Meeting).
CU Analytic Reports (CAR)
We've Rearranged the Menus
We hope you'll find things a little easier to find now that they're in alphabetical order. As well, we've moved the Partnership Marketing Program description and PMP Tracking Form to under Marketing.
2017 Collateral Series
Transaction Request Forms
Check back here frequently for what's new on the web site. This page will keep you updated.